The official Wallabies First membership program is an exclusive initiative offered by Rugby Australia, designed to provide unique benefits and experiences to supporters of the Wallabies. This program is tailored to enhance the engagement with rugby fans while offering a range of exciting perks. Wallabies First offers a selection of 3 membership tiers to cater to the preferences of our dedicated fans.
The Wallabies First Advantage is an existing yearly membership that has been rebranded to Wallabies First Advantage. The membership program still provides the same benefits as previously supplied. More information on all the inclusions can be found by clicking on the Advantage Membership 'Details' here. Please note, 2024 Advantage memberships are exhausted, and 2025 Advantage memberships are now available to purchase in the shop.
Yes, existing Plus members can still purchase the Plus Lions Edition or Plus Advantage memberships to continue to receive all your Plus benefits.
You can purchase any Wallabies First Membership for yourself as well as additional memberships for your friends and family. Any additional memberships purchased can be gifted once to the intended recipient. Once you gift a Wallabies First membership you no longer have access to the benefits associated with that membership.
The Wallabies First Lions Edition membership includes a wide range of exclusive benefits and inclusions over 2 years.
We created a new 2 year membership to guarantee you access to the entire Lions tour in 2025 as well as the current season (2024). Tickets for the Lions tour will go on-sale exclusively to Wallabies First Lions Edition Members in February 2024.
No, the only way to guarantee ticket access to the Lions Tour is through the Lions Edition Membership. A ballot opportunity will be available to 2025 Wallabies First Advantage Members in March, 2025, but there is no guarantee of tickets for the Lions Tour.
Yes, should you have been a member since its inception and have renewed your membership every year, your existing Plus benefits will still be honoured. You will need to buy a 2025 Wallabies First Advantage Plus membership when 2025 memberships go on-sale, you will then get access to purchase Lions tickets at Accor Stadium. There is no guarantee for the other Test Matches. If you would like these matches we suggest you purchase a Lions Edition Plus Membership to keep your existing benefits going and also extra guaranteed access for the Lions Tour in 2025.
Yes, we have reserved seats on Level 4 at Accor Stadium for all lifetime Wallabies First Plus Members.
Individuals who reside in the United Kingdom or the European Economic Area are unable to purchase Wallabies First Lions Edition memberships or receive them as gifts.
You can edit your details on the ‘Profile’ page which is accessible via the menu.
If you choose to edit your personal details please note that any edits made to your Wallabies First Membership account will not be reflected in your Rugby Xplorer account. You can edit the personal details tied to your Rugby Xplorer account HERE.
You will still be required to use your Rugby Xplorer login details to sign into your Wallabies First account.
All customer enquiries relating to the Wallabies First membership program can be directed to memberships@rugby.com.au or call us on 1300 730 870 or (02) 8005 5555.
Please note, the Wallabies First customer service team operates Monday - Friday, 9am - 5pm AEST (excluding public holidays). We will try to respond to your enquiry as soon as possible.
All 2025 Wallabies First Advantage members will be added into a ballot that will be run in March, 2025. Successful applicants then will be able to buy tickets.
On February 20th 2024 at 12pm (AEDT) we provided all Wallabies First Lions Edition Members the opportunity to go in and secure their tickets.
For any new members who join after this date, the links to purchase will be available in your membership welcome email.
Your voucher for the Wallaby Shop will be sent to you in January. To redeem your voucher enter your code on the payment page under "Have a Coupon?" and hit "Apply".
Codes cannot be used in conjunction with any other offer/code.
Codes cannot be broken down into different denominations.
Codes do not cover the value of shipping/handling.
Value of code needs to be used in a single transaction.
Best endeavours will be made to ensure a Wallabies First Members bar will be available. Information will be communicated to members prior to each Wallabies test match.
You can access your Wallaby Shop Voucher in the My Passes section of your Wallabies First account here. Please note, this may take up to 48 hours to appear in your account after completing your membership purchase.
Members will receive their Membership Pack from June 2024. Wallabies First Lions Edition members will receive an additional pack containing their Wallabies 1899 Heritage Jersey at a later date. We will be in touch with Wallabies First Lions Edition members in late 2024 with sizing and delivery information for this inclusion.
You can find your passes in the 'My Passes' section of the Wallabies First website. From here you can view the details of the passes that you’ve purchased, gift them to friends and family, and even redeem some of the benefits on offer.
Your Wallabies First Wallet Pass will be used as access control for various in-person Wallabies First benefits offered as part of the Wallabies First program. It is important that Wallabies First members download their wallet pass in order to be able to verify their identity and access benefits. You can download your wallet pass on the 'Profile' page, accessible via the menu.
If a Wallabies First member downloads a wallet pass to their phone's Apple or Google Wallet but then gifts the relevant membership or offer associated with that wallet pass to a friend their wallet pass may still appear in their Apple or Google Wallet, but it will no longer be valid. If for some reason you are unable to download your wallet pass, then the QR code on the Wallabies First 'Profile' page can also be used to verify your identity.
It is a great idea to add the Wallabies First website to your mobile device’s home screen. This will ensure that you have access to our website on your device all the time, and provide us with the ability to notify you of important benefit updates.
To add the Wallabies First Experience to your home screen on an iPhone or Android device head here and follow the relevant instructions. This will add an icon for the Wallabies First Program on the home screen of your phone.
When necessary Rugby Australia will communicate via email (and sometimes SMS) in order to provide Wallabies First members with the relevant information required to redeem benefits. Otherwise, important information will be available on this platform on the 'My Passes' page or in the FAQs section.
There are two rules that may be restricting your ability to gift a pass.
Firstly, passes are not allowed to be gifted more than once. So, if you have received your pass via gifting you will not be able to gift that pass to another individual.
Secondly, individuals within the United Kingdom or the European Economic Area are unable to receive Wallabies First Lions Edition memberships as gifts. So, if you are trying to gift a Wallabies First Lions Edition membership to somebody in one of those regions you will be unable to do so.
Membership Passes are able to be gifted on the 'My Passes' page. To send a membership as a gift, you will be required to create and share a gift link with your intended recipient. In order to accept the gift, the recipient will need to open the gift link and sign in or register for the Wallabies First Membership Program. Once accepted, you and the recipient will receive an email notification confirming that the gift has been received. This straightforward procedure ensures a smooth gifting experience.
If you have shared a gift link but the recipient has not yet accepted the gift then you are able to cancel a gift by clicking 'Cancel Gift' on your 'My Passes' page. A member should cancel a gift if they need to access any of the benefits associated with the Pass that is being gifted.
Other Passes may be able to be gifted too. In the case that they are, the same gifting process described above will apply.
Please note that Passes may only be gifted once. Members are unable to gift a Lions Edition membership to an individual residing in the UK or EEA.
If you have any accessibility queries, please reach out to our customer service team for assistance.
All customer enquiries relating to the Wallabies First membership program can be directed to memberships@rugby.com.au or call us on 1300 730 870 or (02) 8005 5555.
Please note, the Wallabies First customer service team operates Monday - Friday, 9am - 5pm AEST (excluding public holidays). We will try to respond to your enquiry as soon as possible.
Once the associated benefit(s) has been redeemed, a pass can no longer be used to access the benefit(s). The Pass may still appear in your Wallabies First account, but it will be updated to show that it has been 'redeemed'.
If a Wallabies First pass is not redeemed it will also lose its utility once the time of the associated benefit has past.
Thank you to all the members that completed our survey! Congratulations to Nigel Sharp, the winner of the signed Wallabies jersey and $250 Wallaby Shop voucher.
As a Wallabies First member, you will have exclusive access to a variety of unique offers that are specifically tailored to the Wallabies First membership program. These offers may encompass both complimentary and paid opportunities, all accessible through the 'Home' page.
Once you have accepted an offer, just pay with your preferred payment method if necessary and in no time at all they’ll appear in your 'My Passes' page. As with membership passes, you may gift an offer once, but as soon as you gift the offer pass you are no longer entitled to the benefit(s) associated with that offer pass.
Wallabies First Offers may have their own sets of rules, so it is important to read the details dropdown of any Offers prior to accepting them. This ensures that you have a clear understanding of any restrictions, expiration dates, redemption processes, or other requirements that may be applicable.
